This company by far is the best I have ever worked with from beginning to end. My 27-year-old heat pump finally went out for good and was not worth fixing it anymore thus I was in the market for a new unit. After reviewing google reviews I found this company and decided to give them a call and what do you know I get a call back from Kevin right away. Kevin talked to me and listened to my needs and did not try to sell me half to death. Kevin said that HE(not some random salesman) would come out and take a look and see if he had a unit in my size available. The pricing that he gave was very reasonable. Kevin and the team(Mark &Jimmy) on installation day which was only 1.5 days later were so respectful of my home. After installation, Kevin spent more time with me on everything that my unit can do and how to keep it in good condition.
The extra things that this company did for me like listening to my complaints about my house and working to make sure it would not be a problem going forward. My townhouse was 3 different temperatures by 10-15 degrees since I bought this house 11 years ago. Kevin and the team worked to figure the problem which was not just installing a new unit. Needless to say, they fixed the problem which I have been trying to do for years with other AC companies. Since installation 3 days ago my house for the first time has been the same temperature on all three levels.
I am very much looking forward to seeing these guys again on my maintenance call in the future.
- Sonia B.